Customer Support Engineer

Attention! This job posting is 7 days old and might be already filled.
S.W.I.F.T. Society for Worldwide Interbank Financial Telecommunication SCRL Published: 4 dicembre 2017

Description

Regularly review customer cases to detect possible customer’s infrastructure problems trends Follow-up on proactive monitoring alerts Implement solutions and provide product-related consulting or training at customer sites Share acquired knowledge within the team by providing training to colleagues and/or proposing improvements to the service we provide to our customers Provide technical support...

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